If you change your mind about your contribution we will honor your request for a refund made within ten, (10), business days of your contribution. If you request a refund, the refund has to be for the entire contribution. We cannot do partial refunds. To request a refund please click on the link to email us a request. This email address is being protected from spambots. You need JavaScript enabled to view it.

To process a refund, we need full name, date of contribution, and Order ID. You can find your Order ID at the top of your Welcome Email, Welcome Reminder Email and your "Thank You" Reward emails. You can always have your Reward Email re-sent to you by coming back to and clicking on "Re-Send Reward in the top navigation. We will honor your request within 10, (ten), business days. All refunds are returned using the original method of payment. Your refund can only be credited to the same credit card you used to make your contribution.

Please note: once we issue a refund, your "Thank You" gift codes will be voided and the Veteran assigned to your contribution will not be able to attend the movie or get their Gift Card.